Why does the website show RRP before I log in?
What are the benefits of being a trade member?
How do I get a membership account?
How do I log into my trade account?
I have lost my password – how do I retrieve it?
Who are Blackwells Miniatures?
Can I find out what stock you have before signing up for an account?
Can I still make orders and purchases offline?
Q: Why does the website show RTP before I log in?
A: Trade prices are only displayed to members; we have the site set up so you can view suggested retail prices and stock availability for our stock and selection. If you are thinking of signing up for a trade account, you can search our site before signing up to check we have the kind of stock you are looking for.
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Q: What are the benefits of being a trade member?
A: Trade members get the stock at trade prices, and our entire stock is online with the latest prices and stock availability online. All our trade customers have online and offline accounts, you can place your orders at your convenience online or offline as you prefer. The main benefits of the site for members are that the best prices and stock availability is online 24 hours a day, 7 days a week
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Q: How do I get a membership account?
A: We credit check all our trade clients as we usually sell on invoice payment terms. To apply for an account, you will need to download and complete the application form and post, scan email or fax it to us. Instructions and our address are on the application form.
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Q: How do I log into my trade account?
A: The login box is on the top right of every page, and says logged in or not logged in depending on your status. Your username and password will be issued to you or you can select your own Login code, just let us know. - click here to contact us if you have not received it yet. And once your account is set up, you can contact us to change the password if you want.
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Q: I have lost my password – how do I retrieve it?
A: Complete the contact form or call the office on 01702 200036 – we will ask you a number of security questions and then re-issue the password. If you think that someone else has got your password and you want it reset, just let us know and we will change the password and re-issue it for you.
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Q: Who are Blackwells' Miniatures?
A: Blackwells' Miniatures is the long established trade supplier to the miniatures industry; offering a huge range of dolls house miniatures for the disconcerting retailer and online retailers. We source our supplies from around the globe, and have indeed attracted an international client base ourselves. Now the website includes our entire catalogue online at the best prices – you can browse our site and review our stock – we pride ourselves on our huge range of products and quality of service. Members can log in and place orders online. If you are not a member, click here for the benefits and details of how to sign up.
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Q: Can I find out what stock you have before signing up for an account?
A: Yes, the site is designed to let you see our stock without a trade account, but the rates quoted are examples of retail rates. Only when you have a trade account you can login and take advantage of our trade prices.
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Q: Can I still make orders and purchases offline?
A: Yes, the website is only an extension of our services, if you prefer to order offline the catalogue is still being issued and we still take orders by phone and fax... One major benefit for you of ordering online through the trade site is that it is the only way to get the latest prices and product ranges; we simply cannot continually publish and release catalogues each time we get new supply ranges in. To get the latest stock and range details, remember this web address; www.blackwells-miniatures.com.
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If you have any other questions, don't hesitate to contact us.
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